Privacy Policy

1. Introduction

csc108 ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information about users ("you", "your") of our online sports betting and casino platform accessible at https://csc108.cam (the "Platform").

This Privacy Policy applies to all users accessing csc108 services from Indonesia and other permitted jurisdictions. By creating an account, accessing the Platform, or using our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

We process personal data in accordance with international data protection standards, including principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. csc108 operates with strict compliance to anti-money laundering (AML), know-your-customer (KYC), and responsible gaming regulations.

2. Information We Collect

csc108 collects several types of information to provide, maintain, improve, and secure our services. The categories of personal data we collect include:

2.1 Information You Provide Directly

When you register for an account or use csc108 services, you voluntarily provide us with the following personal information:

• Account Registration Data: Full legal name, date of birth, gender, email address, phone number, residential address, username, and password.
• Identity Verification Documents: Government-issued identification (Indonesian KTP, passport, driver's license), proof of address (utility bills, bank statements), and payment method verification documents as required by KYC regulations.
• Payment Information: Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records.
• Communication Data: Customer support inquiries, chat transcripts, emails, feedback, and any other correspondence you send to csc108.
• Preference Settings: Language preferences, currency settings, notification preferences, responsible gaming limits (deposit limits, loss limits, session time limits), and self-exclusion requests.

2.2 Information Collected Automatically

When you access and use the csc108 Platform, we automatically collect certain technical and behavioral information through cookies, log files, and similar tracking technologies:

• Device Information: Device type (smartphone, tablet, desktop), operating system (Android, iOS, Windows, macOS), browser type and version, screen resolution, device identifiers (IMEI, advertising ID where permitted).
• Connection Data: IP address, internet service provider (ISP), approximate geographic location (city, region, country based on IP address), time zone, connection timestamps.
• Usage Data: Pages visited, time spent on pages, click patterns, navigation paths, referral sources, search queries within the Platform, games played, betting activity, login frequency, session duration.
• Cookies and Tracking: Session cookies, persistent cookies, functional cookies, analytics cookies, and advertising cookies (where you have provided consent). For detailed information about our cookie usage, see Section 9 below.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmation, payment verification, fraud detection signals from our payment gateway partners.
• Identity Verification Services: Document authentication results, identity validation, fraud screening data from KYC service providers.
• Game Providers: Game play data, win/loss records, game session information from third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming.
• Analytics Partners: Aggregated behavioral insights, platform performance metrics, user engagement statistics (anonymized where possible).

3. How We Use Your Information

csc108 uses the collected information for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Creating and maintaining your user account
• Processing registrations, deposits, withdrawals, and bets
• Providing access to sports betting, casino games, togel (numbers lottery), sabung ayam (cockfighting betting), and other gaming products
• Managing bonuses, promotions, and loyalty rewards
• Processing customer support requests and resolving disputes
• Sending transactional notifications (account confirmations, deposit receipts, withdrawal confirmations)

3.2 Compliance and Security

• Verifying your identity and age (21+ requirement) to prevent underage gambling
• Conducting KYC and AML checks as required by international gaming regulations
• Detecting, preventing, and investigating fraud, money laundering, collusion, and other prohibited activities
• Enforcing our Terms and Conditions and other platform policies
• Protecting the security and integrity of the Platform against cyber attacks, hacking, and unauthorized access
• Complying with legal obligations, court orders, and regulatory requests

3.3 Platform Improvement and Analytics

• Analyzing usage patterns to improve user experience and platform performance
• Conducting A/B testing and feature optimization
• Developing new products, games, and betting markets based on user preferences
• Troubleshooting technical issues and monitoring system uptime
• Generating aggregated statistics and insights (anonymized data where possible)

3.4 Marketing and Communication (With Your Consent)

• Sending promotional emails about new games, bonuses, and special offers (opt-in required)
• Delivering personalized recommendations based on your betting and gaming activity
• Notifying you about platform updates, new features, and industry news
• Conducting customer satisfaction surveys and feedback requests

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails, adjusting your account notification settings, or contacting customer support.

4. Legal Bases for Processing (GDPR and International Standards)

csc108 processes personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (Terms and Conditions), including account creation, transaction processing, and service provision.
• Legal Obligation: Processing is required to comply with legal and regulatory requirements, such as KYC, AML, age verification, tax reporting, and law enforcement requests.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, platform improvement, and customer support, provided these interests are not overridden by your privacy rights.
• Consent: For marketing communications, cookies (where required), and other optional data processing activities, we obtain your explicit consent, which you may withdraw at any time.

5. How We Share Your Information

csc108 does not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

5.1 Service Providers and Business Partners

• Payment Processors: Banks, e-wallet providers, and payment gateways (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• KYC and Identity Verification: Third-party verification services to authenticate identification documents and prevent fraud.
• Game Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming to deliver casino games, live dealer tables, and sports betting odds.
• Customer Support Tools: Live chat platforms, helpdesk software, and CRM systems to manage customer inquiries.
• Cloud Hosting and Infrastructure: Server hosting providers, CDN networks, and cloud storage services to maintain platform availability and performance.
• Analytics and Monitoring: Analytics platforms, security monitoring tools, and fraud detection systems to improve services and protect users.

All third-party service providers are contractually obligated to protect your data, use it only for specified purposes, and comply with applicable data protection laws.

5.2 Legal and Regulatory Disclosure

• Government authorities, regulatory bodies, and law enforcement agencies when required by law, court order, or legal process.
• Licensing authorities and gaming regulators to demonstrate compliance with operating licenses and responsible gaming standards.
• Legal counsel and auditors in connection with legal proceedings, regulatory audits, or compliance investigations.

5.3 Business Transfers

In the event of a merger, acquisition, asset sale, or bankruptcy involving csc108, your personal information may be transferred to the successor entity, subject to the same privacy protections outlined in this Privacy Policy.

6. Data Security and Protection

csc108 implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption, the same standard used by banks and financial institutions worldwide.
• Secure Storage: Personal data is stored on secure servers with encrypted databases, access controls, and regular security audits.
• Access Restrictions: Only authorized personnel with a legitimate business need can access personal data, subject to strict confidentiality agreements.
• Authentication: User accounts are protected by password authentication, with optional two-factor authentication (2FA) available for enhanced security.
• Regular Security Testing: Penetration testing, vulnerability assessments, and security audits conducted by independent third-party cybersecurity firms.
• Incident Response: Procedures in place to detect, respond to, and recover from data breaches, with prompt notification to affected users as required by law.

While we implement robust security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and notifying us immediately if you suspect unauthorized account access.

7. Data Retention

csc108 retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Data Category	Retention Period
Account Registration Data	Duration of account relationship + 7 years after closure (regulatory requirement)
KYC and Identity Documents	7 years after account closure (AML/KYC compliance)
Transaction Records	7 years (financial record-keeping and tax requirements)
Betting and Gaming History	7 years (regulatory and dispute resolution purposes)
Customer Support Communications	3 years (dispute resolution and service improvement)
Marketing Consent Records	Duration of consent + 2 years (compliance documentation)
Server Logs and Analytics	12 months (security monitoring and troubleshooting)

After the retention period expires, personal data is securely deleted or anonymized. You may request earlier deletion of certain data, subject to our legal obligations.

8. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete personal information in your account.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction: Request limitation of processing in certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw previously granted consent for marketing communications or other optional processing.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your account details and specific request. We will respond within 30 days. Identity verification may be required to protect your privacy.

9. Cookies and Tracking Technologies

csc108 uses cookies and similar technologies to enhance user experience, analyze platform performance, and deliver personalized content. Cookies are small text files stored on your device that enable us to recognize you on subsequent visits.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for platform functionality, account authentication, and security. These cannot be disabled.
• Functional Cookies: Remember your preferences (language, currency) and settings to enhance usability.
• Analytics Cookies: Collect anonymized data about platform usage, traffic sources, and user behavior to improve services.
• Advertising Cookies: Deliver personalized promotional content and measure marketing campaign effectiveness (requires consent).

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality. For detailed cookie information, see our Cookie Policy.

10. International Data Transfers

csc108 operates internationally and may transfer personal data to servers and service providers located outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place, such as standard contractual clauses, data processing agreements, and adherence to international data protection frameworks.

11. Children's Privacy

csc108 services are strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that a user is underage, we will immediately suspend the account, delete all associated data, and forfeit any balances. Parents or guardians who believe their child has provided information to csc108 should contact us immediately.

12. Changes to This Privacy Policy

csc108 reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through email notification, platform announcements, or prominent notices on the Website. The "Last Updated" date at the top of this document indicates the most recent revision. Continued use of csc108 services after changes take effect constitutes acceptance of the revised Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

By using csc108 services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.